Complaint / review text:
Yesterday I filled out a satisfaction survey for a "prize." I chose beauty products from Stemologica that included a $5.95 shipping fee.
My credit card was charged $11.95 for a "free 14-day trial." I then realized I had been suckered into a marketing scheme & tried to cancel the order online almost immediately. The website disallows cancellation. I emailed and messaged online. I phoned the company. No answer.
Today a rep emailed: the order could not be cancelled, the products had been sent. Stemologica inveigles and deceives people into purchasing. They are unethical, if not, criminal.