Complaint / review / scam report
Astral Group
Never Had such Bad Service

Complaint / review text:
I called astral to ask why they were deducting money from my savings acc. I spoke with the lady STHEMBILE and (1) she put me on hold for 10minutes just to give me an email, mind you I was using my own airtime to call. (2) She had said she'll get back to me with regards to my complain, but now I had to call her to get my feedback and then I'm told she'll get back to me. I'm disappointed in the way astral group operates, they were able to offer their products and deducted money from my account within less than 20 days, but now they tell me they ate going to take 30 days to stop the debits from my account, meaning they are going to take another debit from me even though i already asked them to stop. I really regret the day i entered into an agreement with astral group.

Contact information:
Author: Contact with Author

Offender: Astral Group

Country: South Africa   State: All Country   City: Durban

Category: Advertising


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