Complaint / review text:
We have had numerous great reviews posted by honest customers over a twenty year period, and one bad review from a customer that wanted us to break the law, not charge him tax and we refused. He decided to post a bad review.
Yelp decided to hide all of our 18 plus good reviews and only reveal the bad one. When we called to ask why they were removed/hidden, they only tried selling us advertising! Meanwhile we declined adverting with them prior, and suddenly all the good reviews were removed!
This is total extortion, and it is unfair to the consumer, and business's like ours who lose business from this. They are horrible and unreasonable!