Complaint / review text:
On July 1,2014, I purchased 8 skeins of Lion Brand Homespun yarn at the Joann's in Shawnee, OK. I had already researched the yarn and pricing at their online website, so I knew the yarn was on sale for $4.99 (regular $6.99).
I was charged full price and told that the yarn was not on sale.
I contacted Joann Customer Service and was told that the online price and the store price were sometimes different, and that I would need printed proof of the yarn being on sale.
In this day and age, one would think that the corporate site and the branch stores would have better communication. Since Joann doesn't honor their pricing globally, I will shop elsewhere.