Complaint / review / scam report
Astral Group
Product recived

Complaint / review text:
I took a voucher from the astral group in may, and i have not received the voucher, however i assume this company is a, when i called through to customer service, i spoke to a gentle and polite lady, i have explained to her i did not receive my voucher but there was a deduction done on my account, she then calmed me down and apologized for the inconvenience, she explained she will be sending my voucher via registered mail which takes 7 days and she will email me the tracking number, i have received my voucher today. I was planning on complaining here but the voucher arrived on time so they are legit. Now i will make my booking next week and go on holiday.

Contact information:
Author: Contact with Author

Offender: Astral Group

Country: South Africa   State: All Country   City: Durban

Category: Advertising


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