Complaint / review text:
For the past few weeks, I have been Christmas Shopping and would stop by the Pet Company store to look at the puppies. Everytime that I had visited, the puppies seem to be neglected. Most of them were covered in dried feces, urine and hair was matted. Looked like they never had a bath. Several dogs were laying in the feces and eating it as well! The store had a bad odor and was unorganized. Many of the workers were High School kids who knew nothing about the pets.
One of the workers behind the cages in the back was actually yelling and screaming at the puppies. Can you imagine what he does when no one is around? Another worker was behind the cashier's counter eating food. Where is the management? Better yet how about the training on handling such delicate animals.
I walked around the store only to notice more and more dirty cages with dried feces smeered on the glass, puppies stepping in the feces and one dog (pug) was pranching around his feces smelling wandering if he should eat it. Are these puppies getting fed? Sometimes you wander.
The more I looked around I kept noticing more and more. I saw a dead mouse in one cage and I told the worker to remove it. I also saw two puppies (daschund) fighting so bad that I demand one of the workers to seperate them. I also had my eye on one of them for a few weeks because it was a female dapple, mini that I've been looking for.
It's a shame how animals are mistreated and cared for. This is why the company needs to be looked into and possibilty shut down as with all pet stores.
Back in April 2008 I did purchase a daschund puppy from this particular store. I had trouble receiving his pedigree papers. I went round and round with the Pet Company, Hunte Corporation (they are the ones who buy from puppy mills) and the breeder which I was able to locate. I did so much research only to find more corupted individuals who always don't know anything or don't want to admit to anything. Understanding how the system works help too!
My puppy had no health issues or behavior issues. He is actually a great puppy with a good sense humor. This goes to show you when they are given love and care unlike the pet stores where there is none of that.