Complaint / review text:
First off, I want to say that with Banfield, each hospital is going to be different. It is managed by someone different and the vets you see will all have different views. I think that we see so many more complaints about Banfield because it is so big & everywhere. I am sure that you take the same risk no matter what Vet you go to. I love the people at our local Banfield! They have been nothing but great to us. Yes, there are some vets that want to do more tests or have your pet take more medication so you just have to find the vet that is a good fit for you.
It took me a bit but we now know what vet we want to see when we go. Their wellness plan has saved us a TON of money over the past 2 years. We have a cat & a dog that needs lots of medical attention and we use the plan monthly. We also have two new kittens that the plan has been wonderful with all the vaccinations and spaying that needs to be done in that first year. I think that if you are doing research on Banfield before going... Give them a try. I think that they are no better or worse than the local vet down the road. You have to go and get to know the vets. Find a vet that you like & trust. We love Banfield... There are some vets there that I do not trust as much but that will happen anywhere you go. We stuck it out and have found a wonderful vet and a plan that saves us money in the long run.