Complaint / review text:
SO my dog gets into my father-in-law’s pills. I call Banfield Pet Hospital, who are the ones inside "Petsmart". This is the WORSE place to have any kind of wellness plan as they call it. My dog is 1 year and 2 months old. I was happy with their service until today. She found my father-in-law bladder control pills. She got a hold of at least one pill. I call the vet, at Banfield pet hospital in Corpus Christi... And what am I told??? To take her to another pet hospital because they do not do that there! What is the good of having insurance on your dog if you can NOT use it when an emergency arrives? I called to cancel and what am I told? That the recent "Wellness" plan test she had done I have to pay IN FULL, NOW... That I have an emergency before I can cancel this idiotic plan. So I just finished paying $194 to be able to cancel this so-called pet wellness plan. Even if the "plan" didn't cover it, why would I want to take my precious dog to an unknown vet? I am so beyond mad about this people and the sham they run. Uhhhhhgg.