Complaint / review text:
As a loyal customer of yours for many years I was discouraged to find out what happened when I walked into your Petco store number 2776, location Wareham Crossing, 2421 Cranberry Hwy, Wareham, MA 02571. I went inside the Wareham Crossing Petco on 03/24/15 to look at fish, I noticed that the koi fish was sick, by the way it was trying to swim and I could see how it was having a difficult time breathing. Also the little fish next to it was having a hard time as well.
As I was looking around at other fish and as well as the turtles I went back to the Koi fish and it has passed away as well as the little fish next to it in the other tank. I was also talking to another customer about fish as well as the Koi fish and how I just advised him it had passed just when I was there. A employee came over to us as I called them over and advised them that the Koi fish just passed away within minutes as well as the other small fish next to it. They continued to tell me and this other customer about how Petco filtrates the water with some kind of copper or ingredient. Then how Petco noticed it was affecting the fish a while ago so Petco did away with it. Now Petco has this filtration issue again, by using the same copper or some ingredient within the water.
The other customer advised the employee and educated them how Koi fish need to live in a larger tank with a lot of oxygen. The employee said that that whole tank system is going down and fish are dying all the time, but the District Manager won't listen to them. It is sad to know that Petco is doing this to God's animals and how the fish are suffocating to death. Please look into this filtration issue once again, as God's animals are beauty and everything has a life. If your fish die, how can then you make a profit from them? Petco is losing money in this process. And the fish don't deserve to die.