Complaint / review text:
Today we went to Petco to get some goldfish. We ask for 40 of them. The guy who help us put all 40 in just one bag with just a litter bit of water, also he grabbed all them at the same time and counted them like pills on a pharmacy. The travel time from petco to my house was 20 min. When we arrived we had 25 alive - the other 15 were dead just because they had no oxygen. Why? Were they saving bags? Or did they not care about nothing there. Also the service was terrible. He put the fishes in a bag and handed to me, turn his back and leave us without asking if I needed something else. I called him again and when he came back took care of another 2 customer before me even when I was waiting for him more than 15 min.
Today was my first and last visit to PETCO for me. They are the worse pet store around. I gave them 1 star because I have no way to continue writing without selecting a number because for me they deserve just to close the store and find another business because customer service and pet care are two things they have no idea how to work with.