Complaint / review / scam report
Petco
My experience with this one Petco actually started 2 ye...

Complaint / review text:
My experience with this one Petco actually started 2 years ago. I went to the 12801 Chenal Parkway Petco in Little Rock Arkansas. I had bought a GCC conure as a pal to my current GCC on April 27th 2013. When we bought him we paid 374.22. We brought him home and when we took him out of his box he seemed very very timid. Odd for a GCC. When we would hold him he would literally lay flat and not move at all. No bites, no attempt to fly. It was like holding a dead bird. My heart was crushed. This poor baby, what happened to him? I was determined to make things better. After 2 years my baby Kiwi has flourished and is an active happy bird, but it took 2 years!

Now to present day. I had vowed I would not shop that location again but due to a storm and my need for birdy food I stopped. I went back to the birds section and was horrified! They had three Black Caped conures. The cages they were in were horrible. They were all metal. No bottom fill to absorb droppings so the birds were trampling in their own poop. They all there sat there like bumps on the logs looking very disassociated. There was one uncovered bright fluorescent light shining on every bird in each enclosure. The food dishes were filthy. The plexiglass they were behind was filthy. I asked the cashier why they had no toys for these birds for their beaks. I was told that they chew them up too much and that Petco was too cheap to let them care for the birds properly! Are you kidding me?! They are selling these birds for 500.00!

The manager had to come to help the girl with my 5.00 e-card gift and I asked him why they were in those cages. They had much better cages just to the left that I was used to seeing the conures in at other Petco's that were completely empty! I left the store in tears seeing these poor birds treated so horribly. As another post stated here, "These are social birds!" I asked about their interactions with the birds and was told they "try" as much as they can. I asked about one specific bird and was told he was very aggressive so he was placed away from the other birds as punishment! These birds are angry because this Petco has no clue how to handle their birds and the store is obviously poorly managed if the manager will allow this to go on.

Inspect what you expect. There are obviously low expectations here. Something has to be done on a broader level about Petco and their bird handling. I give kudos to PetSmart in my area, they stopped selling conures. Let people buy them from reputable breeders that will train them correctly. I have attached my babies to share what happy conures look like. I have nothing but pain for the babies I had to leave in that store and cry every time I think about them now. I pray someone will come soon and adopt them and understand there may be some work involved.

Contact information:
Author: Contact with Author


Offender: Petco

Country: USA
Site: www.petco.com

Category: Animals & Birds

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