Complaint / review / scam report
High Tech Pet Store
I know this is a forum for complaints however, I felt I...

Complaint / review text:
I know this is a forum for complaints however, I felt I had to write in about the wonderful experience I have had with this merchant. They have great products, great pricing and courteous customer service. I received my product in record time. My containment system works great. At one point I one of my dogs chewed the other dog's collar. I did not feel right making a warranty claim since there is no way to make a collar that is chew-proof. I called to order a new one and in making conversation I mentioned that my dog had destroyed his brother's collar. Liz immediately cancelled the paid order and sent me a replacement collar free.

I did not even have to return the old one. This is good old fashioned customer service. The reason I am writing this is because when searching google, I saw the Consumer Complaints against High Tech Pet Store I was very surprised to see complaints against a company that has treated me so well. I would not hesitate to make another purchase from this company or to recommend them to my friends.

I got great products, great pricing and great customer service!

Contact information:
Author: Contact with Author

Offender: High Tech Pet Store

Country: USA
Site: www.hitecpet.com

Category: Animals & Birds

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