Complaint / review text:
I walked into the Pet Company in the Danbury Fair Mall with my children. We have a dog at home, in a very loving home and we always like to look at puppies as our dog is almost 7 years old. We walked in to look at the puppies, and much to my horror, these puppies, were laying in feces (many of them). I went to the cash register to complain, and the girl said that the guy there would clean it, but I waited and waited and no one would clean it. One dog started to eat their own feces, and other dogs kept stepping in it. I went over to someone else to say how cruel it was to leave these animals like that, and he said he was off and was just helping out. I made such a deal, that he finally cleaned one cage only, to keep me quiet. My kids were very upset about the conditions and I feel the dogs are treated horribly in these Plexiglas like cages, where they cannot even feel the human touch. I am saddened by the treatment of these dogs, and someone needs to look into it. Animals should not be laying in feces for hours, and treating dogs like this. It is cruel and unfair.