Complaint / review text:
My 14 yr old, female dog has become incontinent, leaking when she sleeps. It's a problem of old age... Even in humans.
I could see testing to rule outinfection but I instinctively knew that it was old age.
After being required to pay for a second office visit and second urine test and 300 dollars later, Banfield came to the same conclusion, old age and lack of control. Prescibed med that has helped but to get refill I am required to pay for another office visit and exam... This is crazy, she's an old dog losing control, give me the meds that help before all of my carpet is ruined!
Banfield, Rancho Cucamonge but most general policy at all, just out to collect as much as possible... No reasonable service or caring for pet or human owners.