Complaint / review text:
I took my cat for a checkup at Banfield. They did a fecal exam that they claimed came up negative. The same night, I took the cat home and it started vomiting long, spaghetti-like round worms. Round worms are detected by using a fecal exam. Obviously, my doctor didn't actually do the exam. I signed up for a lifetime membership for Banfield, but do not obviously want to go back. I'm out hundreds of dollars and had to pay for emergency vet services for my cat since Banfield obviously majorly screwed up.