Complaint / review / scam report
Petco
Petco.com! Ridiculously Bad Customer Service

Complaint / review text:
I ordered a dog create from them. Recieved confirmation via email and a Fed X tracking number the next day.

Shipping was supposed to be 3-6 business days. Watched the tracking number waited a week and then called fed X to find out status. They bever recieved order only a request for a tracking number. So I called Petco.com, they said they would call me back the next day...

They called me back with the same tracking number I gave them! When I reexplained that fed x dosent have it, they said Ill call you back tomorrow. Never called I called them and they said they would get a replacement sent... Lied and now two weeks later Im no place closer to getting my order!

Dont gove me the runaround! Do what you say!

Ther is no supervisor for me to talk to? NEVER order from Petco.com!!!

Contact information:
Author: Contact with Author

Offender: Petco

   State: Virginia   City: Herndon
Address: 9125 Rehco Road
Phone: 8888247257
Site: www.petco.com

Category: Animals & Birds

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