Complaint / review / scam report
Banfield Pet Hospital
To start, I upgraded my dog’s insurance so he can have...

Complaint / review text:
To start, I upgraded my dog’s insurance so he can have his K9 remove, teeth cleaning, etc…. But this clinic has always had a really bad service, ever since Dr. And her staff. Overall, I have had a bad experience on an average of 80% from the first year I had insurance for both of my dogs. Therefore, I canceled one of my dog’s insurance.

Now, my recent experience with this clinic is my dog’s cleaning teeth. He had an appointment and, all of a sudden, they called me to tell me that they had to cancel. When I paid my monthly bill, I feel that they care less about it. They did not reschedule it or called me or anything. I had to call to reschedule and they gave a bunch of excuses. I feel tired already since it's always me who had to call and find out when my dog’s appointment is –and that is not my job.

I will not put up with them anymore. This needs to be fixed ASAP. I am wasting my money, time and energy with these people. Please help me, thanks.

Contact information:
Author: Contact with Author

Offender: Banfield Pet Hospital

Country: USA

Category: Animals & Birds


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