Complaint / review text:
I bought a power dog door from High Tech Pet. It has been a problem from day one. The remote collar is the problem. It doesn't transmit properly and I even bought the more expensive one. I have put multiple sets of batteries in it and it still acts up. I'm about to be on my third and fourth collar.
Not to mention they do not ever call people back. I have asked for them to call me over 30 times and still no call. I have even put it in bold writing. They will send emails but that takes forever and you don't always get them. Not to mention the owner is completely rude and hard to deal with.
This company has the worst customer service I have ever seen and their product is substandard.