Complaint / review text:
I placed an order for just under $300 of supplies, and a few days later Sharlee e-mailed to say my order had shipped. Three weeks later it had not arrived, so I sent a follow-up e-mail.
I actually had to send 3 e-mails before receiving a reply from Greg Stratton stating that he would track my package. I did not hear anything back and sent several more e-mails before receiving another response that the package had been lost and a duplicate shipment would be sent at no charge. Several weeks passed without any package. I again went through the process of trying to contact them several times, finally receiving a response offering a refund to my credit card.
My card was not credited, and I again e-mailed several times. Greg Stratton finally replied, saying that he thought the bank had already processed the refund and would follow up. As before, nothing happened and there was no further contact from them. After 3 months of unproductive effort, I gave up.
I wish I had checked this company out before ordering, as there are many complaints posted on the Internet.
Greg Sharlee is either a deliberate scam artist or the most disorganized and incompetent businessman on the planet. Stay away unless you live close by and can visit Sharlee personally with law enforce in tow.