Complaint / review text:
My husband and I bought a 6 gallon fish tank and wanted to put in a few tetra, so we went to PETCO on Sunday, 2/26/12. When we went to the fish, I wanted 4-5 neon tetra and was told by the lady that I didn't want that many to start with, so we only got 3. She also said that since it was a newer tank, that I wanted to put a little bit of the water from the bag in the tank with the fish. As soon as I got home, I noticed that the tetra had no tail fins. Needless to say, 3 hours later, all 3 fish were dead so we brought them back that night and was told that we shouldn't have started our tank with neon tetra because they are not a hardy fish. The woman who told us to put the water from the bag into our tank was completely wrong.
The manager came out and gave us a refund on the tetra and sold us 2 black neon tetra because they were hardier fish. My husband and I went to the cashier and she didn't have receipt paper, so she scanned a flyer so the register could work but told us that our purchase would be on our PETCO perks card if we had any problems with our new fish. By the next morning, one fish was dead and the other one had white dots all over it and wasn't moving very much. About an hour later, it was dead. I will never buy fish from PETCO again.