Complaint / review text:
Petco online is the most inept company I've ever dealt with. They outsource their customer service to other countries and they absolutely are terrible at dealing with issues.
They loose orders, ship partial shipments, & don't make any effort to get you the product but rather just go right to a refund. The reps are completely confused and put you on hold several times for long stretches of time. To be avoided at all cost.
They've lost 2 of my orders, have items on backorder for weeks and therefore make you regret choosing them as a supplier. Will never order from them again!