Complaint / review text:
I have 3 dogs on Blue Buffalo. On Saturday, May 25,2013, I bought a new bag of BB Chicken and Brown Rice. When I poured it into my dog food container, I noticed the color to be off, lighter than normal, but figured it was the end of a batch or something. I'm kicking myself for not cutting the PCU number off the bag... Our garbage was picked up on Monday. As of Saturday, all 3 of my dogs have been ill with super stinky runs and stinky vomit. They wouldn't finish their meals, which is highly unlike them.
The new bag of BB is the only thing that has changed in their diets. I contacted BB by email and on Facebook this morning. Facebook got a super fast reply. I spoke with an agent on the phone, who was very pleasant and took all my info. However, she said I was the only person to complain. Please, if you too are having problems, call them and file a report. I have switched my dogs to a brand I used to feed them that had gotten too expensive for us. But when 3 dogs are sick, the cost gets less important. I figure it's just a bad batch of food... And I'm hoping they do something about it. I've been a big fan of their products for a long time.