Complaint / review text:
I am on my second multipurpose collar. The first went wacko and jusr about drove my dog and me crazy. The second one is doing the same and turning off at will. The battery test button has to be pushed it seems to get it to start working again. Now the collor will not charge at all. I had also purchased the sonic unit, but it has never worked with the second collar. I guess it and the multipurpose collar have been a huge waste of money. I would call and send it back, but the last time I called I stayed on hold for 30 minutes the first time and played telephone tag for a week before I got someone who just told me to send it back for a replace meant. After spending $12.50 to over 2nd day air it back, it took two weeks to get a replacement. I have been ultimately dosappointed with your product. Please have someone with some clout call me at 770-409-3960. I am not complete turned off yet, but no response will get me there.
My dog is scared to death and afrad to go in the yard, he just lays down.