Complaint / review text:
I gave Ulta another chance because I had a couple of coupons. I have been in several Ulta stores in several different states & it's always the same.
No one has ever greeted me or asked me if I needed help. The check out staff are indifferent and even rude. They don't seem to know their products and are obviously not trained. This says everything about the management.
They are dis-engaged. Customer service is definitely not emphasized. The products are overpriced. I have never left an Ulta store feeling good about my experience or spending my money there.
I have finally learned my lesson after too many times trying to use my coupons falsely believing I was getting a deal.
Ulta Beauty makes me feel bad. From now on, I'm giving my business to Sephora.