Complaint / review text:
The store manager at jantzen beach Hang was so disrespectful and rude to me that I called corporate ANC complained. They sent me a measly $15.00 gift card 3 weeks later after repeated calls by me.
I also just got off the phone with Allysa who was cold, snippy and hung up on me! Yes you read that right. This is not the first time I have had horrible customer service at Ulta stores and I can tell you there is nothing they have I cannot get at Nordstrom or Sephora or online. Ulta and I are finished.
I will shop elsewhere and trust me when I tell you they could care less about their customers and they do not have the vaguest idea what customer service is. It's deplorable!