Complaint / review text:
I ordered FREE samples from VIP Free Samples Club from their advertisement on Facebook. They stated that all I had to pay was a small shipping fee and I would receive some free beauty samples. I did receive the products quickly and was eager to try them out. That was when my nightmare began. On November 17,2014, I was charged three different shipping charges on my visa. The first was $4.65 then $2.29 and $1.16. Then on November 19,2014, I was charged $4.62' then credited $4.65. What was that all about? On December 1,2014, I was charged $105.53 AND $175.92. I just wanted to try some FREE samples and ended up paying almost $300.00. I sent several comments to VIP Free Samples Club on their Facebook Advertisement, but did not receive a reply (although I did notice that they promptly replied to all the positive comments) in fact, they removed my comments from their site each time I sent one. I then decided to send them a private message through Facebook and they too went unanswered. I am at a loss and need some help. I just want my money back. This company should be ashamed of themselves for making honest people think that they are getting something for free! I work hard for my money and do not enjoy getting ripped off.