Complaint / review / scam report
Ulta
Takes too long to receive order, NEVER ANSWERS EMAILS, does not include promotional samplers.

Complaint / review text:
It took 18 days to receive order after 2 unanswered emails. I ordered Urban Decay Naked 3 for my daughter-in-law for Christmas on Cyber Monday.

I ordered stuff from Sephora on the same day and received it in two days with everything! When I received my order, I was already miffed about the delay, the promotional variety pack with 14 samples was marked as shipped but was on in the box. I emailed them a few days ago and have not received a reply, I don't expect one either.

I am going back to Sephora and will never buy from Ulta again! They obviously do not care about their customers. O

Contact information:
Author: Contact with Author


Offender: Ulta

   State: Georgia   City: Waverly
Address: 1135 Arbor Drive
Phone: 8669838582
Site: ulta.com

Category: Beauty & Appearance

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