Complaint / review / scam report
Christina Cosmetics
Billed twice for same product.

Complaint / review text:
This product advertised on TV for $29.95. I paid $42.90 which included shipping and handling.

I called and cancelled product, told them I had allergic reaction after testing it. Was told to send it back. I told them I will not pay to send it back, I will throw away product and they can keep the $42.90 they billed me for and cancel any further shipment. I was told ok service is cancelled.

They did not send any shipment as agreed but they billed me another $29.95. When I called the office they try to explain that they have to bill two payments even though the order has been cancelled and will not bill my credit card after this payment. This is not right and not how advertised on TV. On the bill it clearly states $29.95 for 30 days risk free trial.

If you love the product after 30 days you will be billed another $29.95. My order date 12/12/14. I called and cancelled 1/06/15.

They billed 1/13/15. I informed them that I was giving them a bad review.

Contact information:
Author: Contact with Author


Offender: Christina Cosmetics

   State: Wisconsin   City: Milwaukee
Address: PO Box 1246
Phone: 18005437207
Site: www.christinacosmetics.com

Category: Beauty & Appearance

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