Complaint / review text:
I ordered the moisturizer, advertised online from Bella Labs and Lacream. I received my order 7 days later.
Thinking I had 14 days for my "free trial" I used the product. Today I went to get groceries and my card was declined. After calling my credit card company to find out why, I found out I was charged $172.12 from these two companies. I immediately called both companies and tried to explain my position.
They told me the 14 day trial period started the day I ordered and would not refund my money. I explained that I just received the moisturizer and did not know that my time had run out yesterday. They did not care..."I agreed to the terms and conditions"! I am now stuck with very expensive, mediocre moisturizer that does not even include the ingredients.
If they are so proud of their product why don't they display the ingredients???
Pissed Off in Arizona!