Complaint / review text:
I purchased $160 worth of vitamins & supplements yesterday from my local Vitamin World. When I got home, there was a 30% off your entire purchase coupon in my mailbox.
I looked at the back of my receipt and the return policy stated that they will refund in full within 90 days. Today I went back with my purchase & receipt. I asked for a refund. Once I had my money back I asked to repurchase it with the coupon.
They told me no, it was not good on previous purchases. I told them that the sale shouldn't exist because I was refunded. When the sales person refused, I told her I would buy different products instead. She told me that because I asked for a refund on a previous sale, I can't use any Vitamin World coupons any longer.
I kid you not!
The other employees backed her up and refused to sell me ANY products with the coupon, set to expire today. Seeing as this is the most absurd thing I've ever heard, I will NEVER shop at a Vitamin World again.
I don't know why it has the location as Coral Gables. I purchased from the Vitamin World in St Thomas, USVI.