Complaint / review text:
I got a popup on my phone asking me to fill in short survey about Sky broadband and that I had been selected to win a prize worth "at least 75 pounds". I have Sky broadband, so I filled it in. The questions were about Sky's service and like a fool I assumed it was from Sky.
I was then told I could choose between 3 prizes, and I chose a cream from Stemologica, which was "worth $199", but I was told I would only have to pay 3.47 GBP post and packing. They asked for my address, email, telephone, and when I submitted these, the 'final step' was to give them my credit card number.
I decided to have a quick check online before putting in my card number, and came across this site. Very glad I did, and very sorry to hear so many people have been scammed by this company. There was absolutely no indication in the survey that, after I received the creams, I would have to pay anything more. It was not presented as a 'trial', but as a prize.
When I looked at the small print - very very small print - on the company's online form, there are details about how you will be charged if you do not return the product within 14 days. You would need a powerful magnifying glass to see it, and have to be looking for it.
But the point is that they are presenting this as a competition, and telling people they have won a prize - this is maliciously, cynically misleading. I am going to contact Sky broadband, because I doubt whether Sky have authorised this 'survey'.
Details of company from Allwhois:
Registrant Email: [email protected]
Registry Admin ID:
Admin Name: Contact Privacy Inc. Customer 0136839005
Admin Organization: Contact Privacy Inc. Customer 0136839005
Admin Street: 96 Mowat Ave
Admin City: Toronto
Admin State/Province: ON
Admin Postal Code: M6K 3M1
Admin Country: CA
Admin Phone: 1.4165385457
They are also using this address in Cyprus:
12 Strymonos Apostolos Antreas City: Limassol Zip Code: 3067. (Interestingly, several companies, with different names and selling different products, are supposed to be based at this same address.)