Complaint / review / scam report
Zales
Review about Engagement Ring from Louisville, Kentucky

Complaint / review text:
I'm pissed beyond belief. I've had my engagement ring for 9 years.

I've never had a probalem in the past always took it in for the six month service. Now for the their time in the past four months I have to turn my ring in to get repaired because the prongs consistently break. Why??? I haven't changed jobs in fact my work load has gotten easier why won't my prongs stay in place?

Shoddy workmanship is all I can say. When my prong broke last time they attempted to charge me an additional $200 to set the stone because it wasn't covered in the warranty. NO! Pay to fix your own work.

After getting frustrated on the phone I finally hear they will fix my ring without charging me and I will receive it a week later. Why do I have to get frustrated and yell?

Why can't they just do the proper work in the first place. Be careful they will try to get every penny out of you.

Contact information:
Author: Contact with Author


Offender: Zales

   State: Kentucky   City: Louisville
Address: P. O. Box 152771
Phone: 180031118003115393
Site: www.zales.com

Category: Beauty & Appearance

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