Complaint / review text:
On Thursday, 7th May 14:00 I had the most unfortunate experience at LV Sandton City, South Africa. Having regularly been to LV in Paris and Amsterdam I was utterly disgusted by the lack of service from the Sandton City branch.
Staff were to busy liaising resulting in myself and 2 others being completely ignored. The only people who even attempted to acknowledge us were the 2 security guards. I am accustomed to the white gloves worn by employees and wether you are there to browse or make a substantial purchase the LV experience should be the same regardless.
I am so appalled by this! Especially as the re-launch of that store being 2 days prior, the whole experience ended up in a horrible mood for the day which was meant to be a pleasant experience in buying 2 bags for mothers day.
This is most certainly not the standard I have become accustom to set by LV and I sincerely hope that there will never be a re-occurrence of this and staff will be dealt with accordingly.