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Complaint / review / scam report
Stemologica
Review about 24K Gold Serum from Baldwinsville, New York

Complaint / review text:
I filled out a survey online to try free beauty products and would only pay a small shipping / handling fee. My credit card was charge immediately for the shipping charges and it took a few weeks to receive the first beauty product which was Beautemer 24k gold serum.

I was not made aware this was a trial offer and my credit card would be charged $159!!! If I didn't return the product within the 2 week trial period! The second beauty item (stemilogica) arrived a week after and I called regarding the $159 I did not authorize and was told it was a trial and because I didn't return the product within the 2 week period I couldn't return it and they would not refund me the money! I looked up the website and found the return address and shipped the products back and requested a refund as I had been within the trial period on the stemilogica and also returned the Beautemer serum.

I received an email they got the products back but because I used them would only refund a portion of what they charged me! The products aren't really that great and dry your skin out! Buyers beware of the survey scammers! This is not a free offer!

They trick you with words like Trial which does not mean free.

The products are full size and shipped in a floppy envelope so your product may arrive damaged and your credit card will be charged if you do not return the product back within two weeks. Beware

Contact information:
Author: Contact with Author


Offender: Stemologica

   State: New York   City: Baldwinsville
Phone: 08081890131

Category: Beauty & Appearance

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