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Complaint / review / scam report
Charged $179.95 for a Free Sample

Complaint / review text:
I answered a pop up on castanet.net for answering a survey and I would receive a free product for shipping and handling of $5.95. I had done this before on little pop ups and received a little product for doing so.

Not this time. I was charged twice for shipping and handling one for Stemologica and one for Beautigold. I received a box in the mail with three creme samples and a bottle of Beautigold, then discovered I was supposed to answer an email with 14 days to cancel and return the product. I realized about May 6th I had been charged for $179.98 on my MC.

I immediatey called their 800# and spoke someone and let them know I was pissed. They didn't care. They said if I returned the product in it's original condition unopened they would refund me. I did so.

Now they say it will be a while to look into the receipt of the product and inspect and I just have to wait. I'm filing a complaint with the RCMP

Contact information:
Author: Contact with Author

Offender: Stemologica

   State: British Columbia   City: Westbank
Phone: 08081890131

Category: Beauty & Appearance


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