Complaint / review text:
My hair stylist at Hair Cuttery Watertown over time turned my hair from light brown to black during what was supposed to be routine root touchups. I spent over 300 dollars on my last 2 appointments there getting foils to have her fix what she did, and she did a horrible job and left me with chunks of orange, chunks of white and large parts undone.
The stylist is having major personal problems, and I felt sorry for her, but both times she smelled like rum. It was a nightmare. I went to Dellarias today to have it fixed. The manager let me leave looking like that at Hair Cuttery and charged me more than what I was quoted the second time.
They should have fixed it and guaranteed it instead of me spending all this money for their mess. It cost me a lot of money...
Between today and hair cutterys 2 attempts I had to shell out 500 dollars. Luckily, my Dellarias fixed my hair and it looks the way it is supposed to.