Complaint / review text:
I too fell victim of accumulated massages deducted from my bank account. I have a total of 28 massages accumulated.
Try as I might, I cannot use them up fast enough. When I joined there was nothing stipulated that these accumulated massages could not be "gifted" to a friend. The franchise that I visit has stated that I can give only ONE massage away per month-even though they are already paid for.
I was also told that if I canceled my contract that I would loose all of the accumulated massages. I am so furious and feel that during the sales promotion that the full details of the contract were not explained in layman's language.