Complaint / review text:
I was taken in by a very convincing speech about why I should go Paul Mitchell The School of Atlanta. I regret it more than anything in the world, due to the horrible experience I have gone through since starting the program. When I was first looking into schools in early 2014, I was immediately drawn into the glitz and glamour of going to a Paul Mitchell School. I love PM products, and thought if the school is half as good as the products, it's gonna be the best experience of my life. I was so wrong.
I was told on my tour that my $15,000 tuition would cover EVERYTHING I would need for the entire 1-year duration of the program. While it did include a mediocre kit and lackluster training DVDs and books, I was still forced to buy additional training supplies on a weekly basis - extra doll heads, scissor sharpening and razors, makeup for required makeup courses that would have to be used on several other students during class time, combs, clips, papers, pens, dye and a monster car park fee because there was absolutely NO free on-street parking. I had to pay on average an extra $20-50 a week on extra training materials, transportation, and clothes that would get easily worn working 35 hrs a week being splashed with dye.
My kit was pathetic, cheap, and virtually useless. The handle on it broke within my first two weeks of attending forcing me to have to carry everything inside it for the duration of my education. The scissors are not good enough quality to be used in your career after school. The combs and brushes are flimsy and most are not heat resistant. The clippers' batteries only last for about ten minutes before needing a charge. On time after all of the students left for the day, the kits were raided by administrators to retrieve our capes. We were not allowed to take our kits home with us, yet admin could just raid out kits whenever they wanted. These kits, btw, cost $3,000! If we were allowed to assemble our own kits, we could have had better materials for half as much. It was just another way to gauge students for every penny they could.
When working on clients, we had to leave our kits under are stations, which would get raided by students stealing items, constantly. Midway through my training everything in my kit was stolen which pushed me back four weeks of education due to no tools to use on clients or work on my mannequins. When I went to my learning leaders, to let them know what was going on they had me fill out stolen items report, and told me they would view the cameras. Weeks went by with me having barely any tools to use on my clients or mannequins, and I had heard nothing from any learning leader regarding my things. I was forced to repurchase almost every item in my kit, including the kit itself, plus a tripod and four doll heads. But it took me a while to do this, which set me back weeks in earning my credits, which hurt me in the long run because now I'm owing the school money due to lack of activity.
I went to the principal asking what can I do to help the situation and they told me they never looked in the cameras because they didn't know my things were even stolen. Then later finding out from the time I started school until now 6 months in not one credit was even entered into the system, because I had made a minute error in filling out the sheet.instead of telling me they just never entered the credit. At this point now I am at a loss what to do. I am scheduled to be done in September and now time is running out and I don't feel confident that I will graduate on time.
The staff is dreadfully incompetent! Its turnover so high here, yet some teachers are allowed to stay and continually slack off constantly. You have to chase them to sign a credit off and the belittle you in front of your clients or you have to beg to receive a client. They don't take the time to teach you, and I still don't know the color system because I have not learned that much about it since core. When I ask for more help the teachers who do want to help are overwhelmed and can't really do anything except try and help you when you have a client.
Besides the teachers, be prepared to deal with a TON of student drama! The people that go here are straight up CATTY. Police have been called, fights have been started, numerous things had been stolen. Even the nicest person is not immune to the name-calling and cliquey-ness. Prepare to enter high school, part 2. This school constantly promotes a book called BE NICE OR ELSE, a book that encourages students to suppress negativity in their lives, not watch violent movies, and basically be fake to everybody they meet in order to get what they want, yet it's one of the meanest environments I've ever been in.
Speaking of high school, I wasn't prepared to spend a lot of time making posters with magic markers and magazine cut-outs. And they waste a lot of valuable learning time doing things like pancake breakfasts, "free hugs", and charity. I know a ton of students that can't get jobs because they just aren't taught anything! Favorite students get passed without a second thought, and the others are either forced out or made to work twice as hard for their grades. Now am left feeling defeated. I haven't learned much and I am at a lost as to what to do and now would just like a refund of my money. I felt I was cheated out of my education.