Complaint / review text:
I posted the products back which cost me $27 aud for a refund. I emailed them regarding the refund and was told that a refund was issued on the 22nd of march 2015 which doesnt show on my credit card statement, i send them a copy of my statement as advised which cost me another $15 on the post office. 3 weeks has past still no refund, emailed them again and was advised to fax statement, 14 weeks have passed still no refund.
I tried to contact them and was told they are going to make another request and wait for another 5 working days and money should be in my bank.