Complaint / review text:
So, I go to drive through to pick up my medications @ Nutley, NJ CVS. They tells me the price for my medication is $150 without putting through the insurance first.
Next they tell me that if I don't want to pay that price I have to come inside the pharmacy and run the insurance card again (they already have my insurance on file). I gave her the insurance card and she tells me i still have to come inside. So, i go inside after waiting 30 minutes on drive through. I wait again on line.
Now they tell me my insurance don't cover so they will call the doctor tomorrow. I asked them to call right away, so they make me wait again. After a while they tell me I have to come back tomorrow. They don't have any knowledge of working in a pharmacy.
And they are doing to almost all the customers like that. Everyone was complaining.