Complaint / review text:
I got caught with this scam... I bought 2 reduced products, did not read the small print which was miles down the advert! I then got 2 charges on my b/statement totalling about £180. Ok I thought I've been silly and thought no more. Then just over a month later 2 more charges on my b/s for £97 and £79 and a package appeared with more stemologica products in.
I then contacted my bank and cancelled any further payments going out. On phoning stemogica they confirmed they would cancel all future despatches and I could send the parcel back in original state.
I had not even taken the box of products out of the envelope so it was in the same condition that they sent it.
I returned by registered post and a week later received an email from them stating I could not have a refund as it was not in original state.
I feel this company should be stopped trading as they are conning too many people.