Complaint / review text:
I placed an order and received order confirmation. However, the order took a week or so longer to arrive after I was notified to expect it by a certain date. I did not receive any email back when I reached out to request information. Ultimately, the product is nice and I am pleased, but I felt that for the price and worth of the product, some communication or acknowledgement would have been nice! A month before I even decided to order I sent out an email to see if it were possible to request samples. I was having a hard time making a decision between two items. I never received a response for that either, FYI.