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Complaint / review / scam report
Primestyle
Primestyle.com send different ring than what i paid fo

Complaint / review text:
I bought a ring from primestyle in feb 2006 which the company was selling item on ebay. I won the bid for a 1.85 princess cut diamond ring and the center stone of ring was suppose to be 0.80 and i paid for it through paypal. My wife works for a jeweler now and her engagement ring was used as an example for appraisal. The jeweler ask her what was total carat weight of center stone in her ring. She told him 0.80 but when jeweler did a closer look and measured center diamond he told that's wrong the center stone is 0.50 which is half a carat so she had it look at again at a jewelery shop and they told her the same thing its only 0.50. I paid for 1.85 and got 1.60 ring instead. I call primestyle and the someone in customer service said if thats the case we will fix that problem for you we just need sale ID number, so i called back and the manager came to the phone and so there is nothing they can do. My wife so disappointed she ask if she fax over receipt and send ring back to get correct one and manager told her no need because there is nothing im willing to do... What should we do

Contact information:
Author: Contact with Author

Offender: Primestyle

   State: North Carolina   City: Raleigh
Address: 7000 Kennedy Boulevard East, ste M-2
Phone: 8885329440, 2123023377

Category: Beauty & Appearance

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