Complaint / review text:
Went into Massage Envy to Cancel my membership because of Unforseen medical bills for my daughter because of her illness. They told me that I could not cancel unless I had a Dr. Note or I was moving 25miles away.
I told them fine I would get a Dr. Note. My doctor faxed them a Cancel and they said they wouldnt accept it because it was not under medical reasons. She then faxed them another note with an explanation.
They are ridiculous and I feel VERY TRAPPED.
You should be able to get out of any contract for any reason. Will never go BACK!