Complaint / review text:
I developed an allergy to my gold wedding ring. I took it in to Fred Meyer jewelers to find out my options.
They told me that it would be close to $2,000 dollars to reset my diamonds in white gold and conviced me that it would be more cost effective to just buy a new ring and keep my original set due to sentimental reasons. For 2 days I went back and forth and was almost convinced to trade my ring in towards another having to spend only $1,000 more above the value of my original set. Not feeling good about my options, I got on line and discovered electroplating. Confused why I had not heard about this, I called Fred Meyer and asked them if they offer this service and how much it would cost.
Come to find out YES they do!!! It costs $45 per ring. You can only imagine how upset I was to know that they ALMOST had me convinced to trade my ring in, losing the set that I made clear meant more to me than a bigger diamond. I asked the lady why I had not been told about this option. She said that they do not normally bring it up.
She told me to go ahead and bring my ring in and my response back was " NO THANK YOU! NEVER AGAIN WILL I SHOP IN YOUR STORE"
A note to FRED MEYER JEWELERS dishonesty is not a way to keep a loyal costomer!!!