Complaint / review text:
I had ONE refill listed on my RX so I asked for a refill online, it said you RX will be ready @ 10am the next day. So when I go to pick it up they have NOTHING ready for me and say that my RX is expired.
When it clearly said ONE refill still available and they told me it would be ready for pick up the next day! Apparently the date of the RX expired a few days ago even though one refill was still left. I understand that if the date of the RX is expired they are not technically allowed to fill it. All I'm asking is if they are going to not fill the RX that I receive at least a phone call or something letting me know they are NOT filling it so that I can try and contact my doctor to get authorization for the refill.
Its birth control medication that not only CONTROLS BIRTH but also is needed for another IMPORTANT MEDICAL CONDITION, PREVENT OVARIAN CYSTS THAT REQUIRE SURGERY TO REMOVE!!!
Its now SUNDAY and I need to start the medication TODAY and have NO WAY of contacting my doctor for approval. Thanks for nothing walgreens and i will never shop there again for anything!!!