Complaint / review text:
About six months ago, I purchased a watch at Kay Jewelers. I was going to pay for the watch with my VISA card, but the store clerk talked me into using their financing plan.
She promised me "6 months same as cash." Well, lo and behold, about 10 weeks later, I my neighbor came to my house with a message. She told me that "Sterling Jewelers" wants to talk with you. She gave me a phone # to call. I was like, Who is Sterling Jewelers.
Little did i know that is the holding company for kays based out of Akron Ohio. Well, obviously i was pissed that they called my neighbor instead of me. On top of that, they never sent me any statments or late notices. I took the phone number and called them angry.
Turns out that the sales clerk at the store keyed both my phone number and my address incorrectly into the computer. Well, the rep went on to tell me that my account was in collections—it was past due. She told me taht they dont have "Same as cash plans." They only have interest free. I was supposed to make monthly payments.
On top of that, they were charging me all the back interests, late fees, and were going to report me to the credit bureau. I was pissed. I demanded that I speak with a manager. That is when this complete named "Myron Olijar" got on the phone.
He told me he had every right to leave messages with my neighbors. He told me, "we've been spending a fortune trying to find you." Well, I hung up on the guy, drove to Kays, or sterling, or whatever you call, it payed for my watch. Balance in full. WHat a bunch of liars and crooks.
Don't deal with this company.