Complaint / review text:
I had received a 40 age group serum at age 49 in the past from a Stages of Beauty consultant and was happy with it especially since it was free. I then decided to order the age 50 cream and received it after the 4.99 shipping and handling charge (no problem there). Then I get the 69.00 charge and I call them. No I did not read the fine print at the bottom of the last page when I ordered online because I simply ordered to sample. I call them and they don't care how long I have been a customer, they want to send me the age 50 serum for free to apologize. Okay, I get it and am charged another 4.99 shipping and handling. I find out that I am on automatic delivery, which I may not mind but give me time to use your product to see if it works for me before you keep shipping me your stuff and charging me. I will cancel and leave Stages of Beauty since I have not had the same experience with Cindy Crawford's and Dr. Sebagh online products and they work so much better with the melon extract. I have seen a difference in just 2 weeks and saw no difference with Stages of Beauty.