Complaint / review text:
1st Time ULTA Salon Customer
NOT HAPPY!!! I went yesterday to have the keratin treatment I come out with a nasty feeling tangled mess. The treatment they used did not make my hair soft and touchable. The product used was not the keratin complex smoothing treatment, which does make your hair soft immediately after flat ironing. (I have had keratin complex smoothing treatment for 3 years now) Their keratin treatment made my hair feel dirty untouchable and most of all if you try to style it becomes tangled. ULTA we women pay for our hair to be manageable, touchable and to look good. Please take that off of your menu and replace it with the Keratin complex smoothing treatment. You will do yourself and women a favor. Keratin treatment have come a long way and Ulta needs to stay on top with products that are the best and with the best results for today’s women.
It makes me wonder what other products Ulta is pushing on the consumers! PLEASE, PLEASE offer us the very best products. Needless to say until you get the Keratin complex smoothing treatment I will not be using your salon.