Complaint / review text:
On Thursday morning i woke up to an email from MiWay advising my premium had gone up. As soon as i got to work, i gave them a call and after a bit of venting from me the consultant put me through to one of the senior advisers, Ntokozo Mjokane.
It wasn't about the fact that he helped to reduce my premium, i appreciated that but it was the way he did it. He opened up my profile and looked at me as an individual. He made me feel very important to MiWay. I was referred to as a business partner to MiWay and not just a client.
Had i not been in the office, i would have probably cried a little. The help i got was amazing, specifically from Ntokozo Mjokane.
Im comfortable with the insurance cover i have recieved, my premium i feel is very competitive.in these tough economic circumstances, i am happy i am finally saving a little.
All in all, I'm happy to be a MiWay client and if it wasn't for Ntokozo Mjokane, i would have probably gone else where and even paid more.
Ntokozo Mjokane, best insurance consultant ever.